Data Science Archives – Revelwood Knowledge Center
Data Science Archives – Revelwood Knowledge Center
by Lisa Minneci | published

The Customer Insights’ Imperative for CMOs

“The most critical capability of the CMO is to have a profound, deep understanding of customers and their needs and know how to engage and serve them.  This of course involves knowledge of data and analytics. – Jamie Moldafsky, CMO, Wells Fargo, in “Redefining the CMO,” Deloitte Review, issue 22. According to a recent study by the CMO Council and Deloitte, “CMOs have been increasingly asked to elevate their activities from brand and marketing plan management to acting as an … Read More

by Lisa Minneci | published

Online Retailers: Don’t Lose Out on Impulse Purchases

Impulse purchases account for a large amount of revenue that retailers can’t afford to miss out on. In fact, impulse buying accounts for nearly 80% of purchases. Impulse buying is when a shopper purchases something that was not originally on their shopping list – whether it’s adding chips to their grocery cart or buying shoes on sale that go really well with the dress they just purchased. When retailers drive impulse purchasing, they increase both basket size and sales. Impulse … Read More

Justin Croft, Predictive Analytics Practice Leader, Revelwood. www.revelwood.com
by Justin Croft | published

Net Promoter Score and Customer Outcomes

We’ve worked with hundreds of companies who primarily measure their customer relationships with one metric: Net Promoter Score (NPS). NPS measures customer experience and predicts business growth by asking one simple question: how likely are you to recommend the company’s product or service? The score is calculated on a 0 – 10 scale based on the response, with those scoring 9 – 10 considered “Promoters,” those scoring 7 – 8 considered “Passives,” and those scoring 0 – 6 considered “Detractors.” The … Read More

by Lisa Minneci | published

Turn Forecasting into a Competitive Advantage

Have you thought about how to turn financial forecasting into a competitive advantage? In today’s disruptive, high-stakes economy, maximizing any and every competitive advantage can mean the difference between just surviving versus thriving. And if you did turn your standard forecasting activities into a competitive advantage, what would that mean for you and your team in the Office of Finance? A new report from the Financial Executives Research Foundation (FERF) makes a strong argument for how and why forecasting can … Read More

by Lisa Minneci | published

Cognitive Computing Adopters are More Profitable & Innovative than Their Peers

According to a report from the IBM Institute for Business Value, 89% of cognitive computing adopters are more profitable and more innovative than their industry peers. That’s an incredibly strong argument for embracing – or if you are not yet ready, exploring – cognitive computing. Think of the impact greater profits and innovation could make on your organization. Could it position you to be a disruptor in your industry? Could you finally beat the competitor with whom you’ve been neck-and-neck … Read More

Justin Croft, Predictive Analytics Practice Leader, Revelwood. www.revelwood.com
by Justin Croft | published

New Research: Cognitive Computing will be a Game-Changer for Marketing

Marketing leaders—those outperforming their peers—recognize that cognitive computing and artificial intelligence technologies are game-changers for marketing. The IBM Institute for Business Value recently conducted a study examining how likely Chief Marketing Officers (CMOs) and heads of sales are to embrace cognitive computing. The Institute surveyed 525 CMOs and 389 heads of sales across 18 industries. The research found that: 88% of the outperformers believe they are ready to adopt cognitive computing 91% of the outperformers believe that cognitive computing will … Read More

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